Frequently Asked Questions
Everything you need to know about your Kimirica experience.
How can I track my Kimirica order?
Once your order is dispatched, you will receive a tracking link via email and SMS. You can also track your shipment directly through the 'My Orders' section on our website.
What is your return and exchange policy?
We offer a 7-day return policy for products that are received in a damaged or defective condition. Due to the personal care nature of our products, we cannot accept returns on used or opened items.
Are Kimirica products 100% vegan and cruelty-free?
Yes, all Kimirica products are 100% vegan, paraben-free, and never tested on animals. We are committed to ethical beauty and clean formulations.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.
How long does shipping usually take?
Orders are typically processed within 24-48 hours. Depending on your location, delivery usually takes 3 to 5 business days for metropolitan areas and 5 to 7 days for other regions.
Can I customize a gift set for a special occasion?
Absolutely! We offer a variety of curated gift boxes, and you can also reach out to our customer support team for bulk corporate gifting or personalized wedding favors.