Returns & Exchanges
At KIMIRICA, we strive to ensure your self-care experience is seamless; however, if you are not entirely satisfied, we offer a hassle-free return and exchange policy for products within 7 days of delivery.
Initiate Request
Log in to your account or visit our Returns Center to submit a request with your order ID and reason for return.
Quality Inspection
Ensure the items are unused, in their original packaging, and include all seals to qualify for a successful return process.
Reverse Pickup
Once approved, our logistics partner will arrange a reverse pickup from your address within 48 to 72 business hours.
Refund Processing
After the product reaches our warehouse and passes quality checks, your refund will be credited to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing